Terms of Service

1. Acceptance of Terms

By accessing or using the Framada Dental Clinic website, booking appointments, or receiving dental services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. These Terms apply to all visitors, users, and patients.

2. Services Provided

Framada Dental Clinic provides comprehensive dental care services including:

• Dental consultations and examinations
• Preventive and restorative dental treatments
• Cosmetic dentistry services
• Orthodontic services (braces and clear aligners)
• Dental laboratory services
• Digital dental xrays and imaging
• Emergency dental care

All services are provided by licensed dental professionals in accordance with applicable laws and regulations in Ghana.

3. Appointment Booking and Cancellation

When booking appointments through our website or other channels:

• You agree to provide accurate and complete information
• Appointments are subject to availability and confirmation by our clinic
• We require at least 24 hours notice for appointment cancellations or rescheduling
• Repeated no-shows or late cancellations may result in restrictions on future bookings
• We reserve the right to reschedule or cancel appointments due to emergencies or unforeseen circumstances

4. Payment Terms

Payment terms and policies:

• Payment is due at the time of service unless other arrangements have been made in advance
• We accept cash, credit cards, debit cards, and most major dental insurance plans
• For extensive treatments, payment plans may be available upon request and approval
• All fees are quoted in Ghana Cedis (GHS) unless otherwise stated
• Prices are subject to change without notice, but confirmed appointments will be honored at the quoted price
• Refunds are subject to our refund policy and may not be available for completed services

5. Medical Information and Consent

By receiving dental services, you acknowledge and agree that:

• You have provided accurate medical and dental history information
• You understand the nature of proposed treatments and have had the opportunity to ask questions
• You consent to necessary dental procedures as recommended by our dental professionals
• You understand that dental treatment outcomes may vary and cannot be guaranteed
• You will follow post-treatment care instructions provided by our team

6. Website Use and Intellectual Property

Regarding use of our website:

• All content on this website, including text, images, logos, and design, is the property of Framada Dental Clinic and protected by copyright laws
• You may not reproduce, distribute, or use our content without written permission
• You agree not to use the website for any unlawful purpose or in any way that could damage or impair the website
• We reserve the right to modify or discontinue the website at any time without notice

7. Limitation of Liability

To the maximum extent permitted by law, Framada Dental Clinic shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of our services or website.

8. Indemnification

You agree to indemnify and hold harmless Framada Dental Clinic, its employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of or relating to your use of our services, violation of these Terms, or infringement of any rights of another party.

9. Privacy and Confidentiality

We are committed to maintaining the confidentiality of your personal and medical information in accordance with our Privacy Policy and applicable healthcare privacy laws. All patient information is handled with the utmost care and security.

10. Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through:

• Good faith negotiation between the parties
• Mediation, if negotiation is unsuccessful
• Legal proceedings in the courts of Ghana, if mediation fails

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be posted on our website with an updated "Last Updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Ghana. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of Ghana.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Information

If you have any questions about these Terms of Service, please contact us: